Contact Us
Have a question, concern, or just want to say hello? We're here to help and typically respond within 24 hours on business days.
Email Us
support@honeyx.ca
Business Hours
Mon – Fri: 9 AM – 5 PM EST
Sat – Sun: Closed
Sat – Sun: Closed
Response Times
24hrs
General Questions
24hrs
Order Issues
2-3 days
Refund Requests
Before You Contact Us
You might find your answer in one of these resources:
- Frequently Asked Questions (FAQs)
- Shipping Policy — Delivery times, tracking, and discreet packaging
- Refund and Return Policy — How to request a return or refund
Contacting About an Order?
To help us assist you faster, please include:
- Your order number (from your confirmation email)
- The email address used for the order
- A brief description of your question or issue
- Photos if reporting damaged products
Send Us a Message
Fill out the form below and we'll get back to you within 24 hours.
